All rental transactions are final. If you rent a storage unit/space, you are not entitled to a refund
for any unused portion of the rental period(s) for which you have paid. We do not prorate rent.
Customers rent storage unit(s)/spaces(s) on a monthly basis. The rental period begins on the
day the lease is confirmed and activated, it continues up to the first day of the following
month, then becomes month to month due on the first day of each month.
If you have prepaid for a full month(s) and have not used any days of storage for that month we
will issue a refund for that unused month. Refunds are mailed to the last address as provided
by the Tenant and may take 2 – 3 weeks.